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7-4-1. Cannot log in to Salesforce
7-4-1. Cannot log in to Salesforce
Q.
Cannot log in to Salesforce.
A.
Please verify the following:
- User ID and password(and if necessary, Security Token) are correct
- Salesforce user has "API Enabled" and "View Setup and Configuration" permissions set in his or her Salesforce profile. Refer to <2-1-1. Permission setting on Salesforce> for more information.
- Salesforce is currently accessible (not down for maintenance)
- Security is set up properly in Salesforce organization. Refer to <2-1-4. Security setup in Salesforce> for more information.
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