7-4-1. Cannot log in to Salesforce

Owned by Site_admin_1
9月 22, 2023

Q.

Cannot log in to Salesforce.

A. 

Please verify the following:

  • User ID and password(and if necessary, Security Token) are correct
  • Salesforce user has "API Enabled" and "View Setup and Configuration" permissions set in his or her Salesforce profile. Refer to <2-1-1. Permission setting on Salesforce> for more information.
  • Salesforce is currently accessible (not down for maintenance)
  • Security is set up properly in Salesforce organization. Refer to <2-1-4. Security setup in Salesforce> for more information.